2020
22m
HD
Understanding Emotional Intelligence
The Oxford Dictionary defines Emotional Intelligence (EQ) as "the capacity to be aware of, control, and express one's emotions and to handle interpersonal relationships judiciously and empathetically." In this module, you will learn that having the tools to identify and navigate our emotions is a prerequisite for having successful cross-cultural interactions.
Overview
In Understanding Emotional Intelligence, our consultants introduce you the internal and external elements of EQ:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management
More information
This video lesson includes a lesson guide with:
- An overview of the 4 components of EQ
- An EQ chart
- A mood meter
- Discussion questions
- A personal action plan guide
Information
Maturity Rating:
TV - PG
Genres:
Psychology; Sociology; Interpersonal Communication; Intercultural Communication
Instructors
Jael K.D.L.V. Chambers, MA
More than 150+ courses
Practical professional development opportunities for managers, new hires, and the future young leaders of your organization.